KPI Articles

What Really is a KPI?
What Really is a KPI? Love them or loathe them, KPIs are everywhere. We hear about KPIs in businesses, schools and hospitals. Indeed, many of us have KPI targets in our jobs, others have to report on KPIs, but what really is a KPI?
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A Sample KPI Template for Any Business
A Sample KPI Template for Any Business Designing your own key performance indicators can be fraught with ambiguity and inconsistency. To help smooth the way, I've developed a sample KPI template that you can use when designing your own KPIs.
The 3 Cardinal Sins of KPIs and Performance Metrics
The 3 Cardinal Sins of KPIs and Performance Metrics This article outlines the three cardinal sins of developing KPIs or performance metrics for an organisation.
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 Understanding Key Performance Indicator Dashboards
Understanding Key Performance Indicator Dashboards Organising your key performance indicators, developing the right set of KPIs for your business and extracting meaningful insights from the data is all well and good, but it won’t count for anything unless your organization reports and communicates the KPIs to others effectively. Because, in the end, KPIs are only really effective if the right people get the information they need – in a way they can understand – so that they can make better decisions. KPI dashboards are a great way of communicating insights from key performance indicators to the people that need them.
The 25 KPIs Every Manager must Know
The 25 KPIs Every Manager must Know Your Key Performance Indicators (KPIs) should be the essential metrics that allow you to track performance and navigate your way to success and growth.
Caution: When KPIs Turn To Poison
Caution: When KPIs Turn To Poison Just imagine you put some KPIs in place and instead of measuring and improving performance, they lead to the opposite: A mindless chasing of numbers, resulting in reduced performance.
Things To Do Before Your Next Performance Review
Things To Do Before Your Next Performance Review This article looks at seven things you should do before your next performance review.
KPI: Escape the Counting Trap
KPI: Escape the Counting Trap This article, published in the magazine 'Excellence in Leadership' explores the five most common mistakes made by organisations when implementing a performance management initiative. These traps are the strategy trap, the measurement trap, the performance management trap, the alignment trap and the automation trap.
Managing and Measuring Local Government Performance: 10 Steps Towards Best Practice
Managing and Measuring Local Government Performance: 10 Steps Towards Best Practice This article, published in the Australian Local Government magazine ‘Local Agenda’ explores 10 best practice steps towards better managing and measuring performance in Local Government
The Future Scorecard: Combining external and internal scenarios to create strategic foresight
The Future Scorecard: Combining external and internal scenarios to create strategic foresight Scenarios are traditionally used to describe possible alternative future developments in the external environment, which then inform current strategy assessment and future strategy development. However, with a shift in focus away from the market-based paradigm and towards a resource-based view of strategy, scenarios can also be used to describe alternative internal development paths for an organization. These two types of scenarios can then be systematically developed and combined to form a significant element of a strategic early warning system – the future scorecard.
Intangible Assets Measurement
Intangible Assets Measurement It's impossible to navigate an organisation to success without the necessary performance information on the key drivers of success. In today's world these critical performance drives tend to be intangible. This article, published in 'Financial Management' magazine, discusses how intangibles can be measured in a meaningful way.
Measuring and Managing Intangible Value Drivers
Measuring and Managing Intangible Value Drivers Successful managers need to know the levers they must pull to ensure superior performance of their organization in the future. Today, more often than not, these levers are their organization’s intangible value drivers. Measuring and managing these elusive drivers of performance is critical for all organizations. This article outlines how managers can develop meaningful indicators that will yield real management insights.
What is a Balanced Scorecard? A Quick Overview
What is a Balanced Scorecard? A Quick Overview Voted one of the most influential business ideas ever presented in the Harvard Business Review the Balanced Scorecard enjoys global popularity. There are some management tools that seem to have enduring appeal and the Balanced Scorecard, or BSC for short, is one of those. Over the past 20 years it has seen adoption rates soar. At the same time I have to say that as a tool the BSC is still widely misunderstood and misused by managers.
Key Performance Indicators: The 75+ Measures Every Manager Needs to Know
Bernard Marr
Performance indicators are essential tools which will tell you if your business is on target or veering off course. Using the right indicators will help you deliver the right results. Key Performance Indicators cuts straight to the 75 + KPIs that ...
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