Training

A key barrier to good enterprise performance management is a massive skills gap in managing, measuring and delivering performance. We provide:

  • practical training courses
  • customised in-house training
  • inspirational keynote presentations, as well as
  • executive coaching
  • on anything linked to organisational performance.



List of Courses & Events:

API In-House Master Class
Managing Company Performance and Driving Success

Course delivered by Bernard Marr


This course can be completely customised to deliver against any of your performance management training needs. It can be focused on strategy management, performance metrics and reporting, analytics or managing people performance.

 

This course can be customised to your specific needs and can be delivered on your premises or at any convenient off-site location of your choice.

Course Content

This best-in-class training will provide your internal team with all the practical insights and step by step guidelines on managing performance and driving success.

This in-house masterclass will be customised to your requirements and will provide you with practical ideas to overcome any challenges related to strategic management and company performance.

The course will draw on many global best-practice examples from companies such as Google, Tesco, Coca Cola, Yahoo, Capital One and others and can can be delivered in a one-day, two day or three day format.

For more information or to discuss your specific needs please contact us.

 

 

  • Creating a winning strategy
  • Identifying key value drivers
  • Measuring success
  • Turning data into insights by applying analytics
  • Enterprise Business Intelligence
  • Identifying vital KPIs
  • Identifying Key Performance Questions
  • Creating a learning and improvement culture
  • Succeeding with Evidence-based management
  • Successful strategic decision making
  • Presenting and communicating data
  • Cascading strategies into business units
  • Aligning budgets, risk management and reporting with your strategic priorities
  • Selecting and using Enterprise Performance Management Software solutions
  • Linking reward and recognition to strategic objectives
  • Creating a performance-driven culture

 

Who should attend
Requirements

No specific knowledge or skills are required.

Booking Info
API In-House Master Class
Reporting and Visualising Performance - Global Best Practice Master Class

Delivered by Bernard Marr


This course is designed for in-house teams that want to improve the way performance is reported and visualised. Our companies are full of performance reports and dashboards but few are designed with the user in mind. It is vital that performance data is packaged and communicated in a way that decision-makers find easy and appealing. This course covers performance reporting in general and more specifically best practice graph designs and best practice dashboard designs. This course can be delivered on your premises or at any convenient off-site location of your choice. 

 

This course can be customised to your specific needs and can be delivered on your premises or at any convenient off-site location of your choice.

Course Content

This course covers a wide range of material that is rarely taught in business and management. It will significantly improve the performacne reporting in your business and you will never look at performance reports or dashboards the same way. 

The content that will be covered includes:

  • Performance reporting best practice
  • How to develop dashboards that deliver clear insights
  • What we can learn from Newspapers and Magazines
  • How to identify the information needs of the executive team
  • How to balance numbers with pictures and narratives
  • Why a picture can say more than 1000 words or 1000 numbers
  • When to use a pie chart, bar graph, scatter plot, line graph, bullet graph 
  • Best practice design principles of graphs
  • How to go beyond the traditional graphs and develop innovative and insightful visuals
  • The role of inforgraphics, 3D charts and speedometer dials
  • How to structure best in class performance reports and dashboards
  • How to select the right reporting and dashboard software package
  • The role of interactive performance reporting and mobile communications
  • The critical role of colours and the use of traffic light or RAG reporting
  • Performance reporting to smart phones and tablet
  • Key pitfalls and mistakes in performance reporting
  • Many global best practice examples and case studies
Who should attend

This course is designed for any team with the responsibility of producing performance reports and dashboards as well as for anyone who is the recipient of performance data and want to learn how performance reporting can be improved.

Requirements

No specific knowledge or skills are required prior to taking this course.

Booking Info
API In-House Master Class
Introduction to Analytics and Big Data - Using Analytics to Turn Data into Business Critical Insights

Delivered by Bernard Marr


Today, companies have access to more information and data about their business than at any point before in history. But only few are using this to generate intelligence that helps them to 'outthink' their competitors. Terms such as KPIs, big data and analytics are some of the hottest topics in management today. In fact, many of the most successful companies today leverage data, metrics and analytics to generate real competitive advantages and business success. This course will provide a solid introduction to using data and analytics in any business. 

 

This course can be customised to your specific needs and can be delivered on your premises or at any convenient off-site location of your choice.

Course Content
  • Learn why analytics has become one of the hottest topics in management and policy making
  • Learn about the opportunities analytics offer organisations today and how it is used to turn data into fact-based  insights
  • Lean how organisations use the ever-expanding volumes of data and the constantly evolving analytics solutions to make predictions about trends, understand customer behavious in real time, select and develop their talent, optimize their projects and processes, andimprove their communication, procurement and hiring.
  • Lean about the No 1 business buzzword of 2013: Big Data. Organisations are now analyzing 'big data', which is data we couldn't previously analyse because of the size and nature of the data. Innovative approaches to analytics have given us the ability to analyse unstructured and fast moving data such as the conversations on social media platforms, web search logs, video and voice data.
  • Learn how companies such as Google or Tesco and Government organization are now using analytics and bigdata to inform their decision making.
  • Learn why many analytics and big data approaches are available (often free of charge) to any organization, of any size.
  • Learn about the 5 steps to becoming a more intelligent organization.
  • Discuss how analytics could be used within Audit Scotland and start exploring how it can better leverage analytics going forward.
Who should attend

This couse can be tailored to a number of different audiences:

  • Senior executives and leadership teams - to provide an overview of how analytics could be used in their business and to generate buy-in and enthusiasm for the approach based on the success stories of companies across the globe.
  • Non-technical management teams - as above, but focused on their needs and functions
  • Business Intelligence and Analyst teams - as above, but with more technical detail and practical excercises 
Requirements

The senior exec and non-technical manager courses do not require any prior knowledge or skills. For the BI and analyst teams basic analytical and statistical knowledge is useful. 

Booking Info
API In-House Master Class
Managing and Delivering Performance in the Public and Not-for-Profit Sector

Delivered by Bernard Marr


The public sector has never faced a tougher environment in terms of delivering and demonstrating performance. Governments, the public as well as regulators require organisations in the public sector to deliver more with less and show evidence of their performance. This best-in-class training will provide your internal team with all the practical insights and step by step guidelines on managing and delivering performance so you can succeed in managing and improving your organisation's performance.

 

The course can be completely customised to your specific needs and can be delivered on your premises or any convenient off-site location of your choice.

Course Content

With the cuts in public spending, identifying strategic priorities and demonstrating value-for-money is now more critical than ever. This in-house masterclass will be customised to your requirements and will provide you with practical ideas to overcome any challenges related to balanced scorecards and performance measurement.

This event is especially designed to focus on specific issues faced by public sector organisations and will serve as a 'one stop shop' to offer solutions for all your balanced scorecards and performance related matters.

The course will draw on many global best-practice examples from government organisations and can can be delivered in a one-day, two day or three day format.

For more information or to discuss your specific needs please contact us.

 

  • Developing winning strategies 
  • Designing a performance management framework
  • Balanced Scorecards and Strategy Maps in the public and not-for-profit sector
  • Applying lean and Six Sigma approaches to drive efficiency improvements
  • Implementing performance management approaches
  • Developing Best-Practice Key Performance Indicators
  • Skills in Analysing and Interpreting Performance Data
  • Best practice performance reporting
  • Data collection and questionnaire design
  • Presenting and communicating data
  • Reviewing performance and strategic decision making
  • Cascading performance frameworks
  • Creating a performance driven culture
  • KPI clinics

 

Who should attend

This course can be customised to different audiences:

  • Executive and senior leadership teams
  • Middle management
  • Performance managers and performance analysts
  • Information, BI and data analysts
Requirements

No specific knowledge or skills are required.

Booking Info
Key Performance Indicators: The 75+ Measures Every Manager Needs to Know
Bernard Marr
Performance indicators are essential tools which will tell you if your business is on target or veering off course. Using the right indicators will help you deliver the right results. Key Performance Indicators cuts straight to the 75 + KPIs that ...
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Discover the right Key Performance Indicators for your business.
Videos
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